Free shipping over $99 for domestic orders.

FAQ's


Exchange/Return Policy

We do not accept refunds on any items, but will gladly exchange unworn/unwashed items within 14 days upon receiving the products.  We unfortunately do not accept exchanges for international orders.  If you need to exchange an item the customer is fully responsible for the return shipping costs and should email info@thelashenthusiastcollection.com beforehand with your name, order number, and desired product.

Shipping

Orders are processed within 1-3 business days after purchase, but could take longer.  I am a one man show, but I will try to get them processed and shipped out as fast as I can.  Once shipped it generally takes another 2-3 business days to arrive depending on where you reside.  You will receive an order confirmation via email as soon as your items are shipped, as well as a tracking number provided.  Orders may be delayed due to Covid-19.

Orders will not be shipped out over holidays.

Make sure your shipping address is correct, as we are not responsible for items that end up lost or delivered to the wrong address given by the customer.

PLEASE NOTE: For International orders, we are not responsible for any customs charges issued in accordance to your country's policies. We will not grant refunds for any customs charge assessed nor grant a refund for orders should the customer not pay the customs charge assessed.

Damaged Products

We want our customers to be 100% satisfied with our products.  If there is any defective products please contact us immediately at info@thelashenthusiastcollection.com and we will figure out the issue. We will happily replace the product as long as it hasn't been worn and is within 10 business days of receiving.

 Sizing

May vary based on the style and fit of product.  Please read the product descriptions carefully before placing your order to guarantee you get the desired fit.